Checkout Friction Audit

    name: checkout-friction-audit
    description: Audit checkout friction points and prioritize fixes that improve completed purchases without increasing risk. Use when the user reports high add-to-cart but low purchase rate, checkout abandonment spikes, or repeated payment/shipping complaints.
    ---

    # Checkout Friction Audit

    ## Skill Card

    - **Category:** Conversion
    - **Core problem:** Which checkout steps are leaking intent and killing purchase completion?
    - **Best for:** Conversion rate recovery projects
    - **Expected input:** Checkout flow notes, abandonment signals, user complaints, policy constraints
    - **Expected output:** Friction map with severity, likely cause, and fix priority
    - **Creatop handoff:** Push fixes into sprint board and rerun after implementation

    ## Workflow

    1. Map checkout path and identify complaint-linked touchpoints.

2. Score friction by impact on completion and fix complexity.

3. Separate UX friction from trust/compliance friction.

4. Output top quick wins and structural fixes.

    ## Output format
   
    Return in this order:
    1. Executive summary (max 5 lines)
    2. Priority actions (P0/P1/P2)
    3. Evidence table (signal, confidence, risk)
    4. 7-day execution plan
   
    ## Quality and safety rules
   
    - Tie each recommendation to observed evidence, not guesswork.
   

• Prioritize reversible low-risk fixes first.

• Avoid recommendations that violate platform/payment policies.

    ## License
  

Copyright (c) 2026 Razestar.

This skill is provided under CC BY-NC-SA 4.0 for non-commercial use. You may reuse and adapt it with attribution to Razestar, and share derivatives under the same license.

Commercial use requires a separate paid commercial license from Razestar. No trademark rights are granted.