name: freshdesk description: "Freshdesk helpdesk — manage tickets, contacts, companies, and agents via REST API" homepage: https://www.agxntsix.ai license: MIT compatibility: Python 3.10+ (stdlib only — no dependencies) metadata: {"openclaw": {"emoji": "🆘", "requires": {"env": ["FRESHDESK_API_KEY", "FRESHDESK_DOMAIN"]}, "primaryEnv": "FRESHDESK_API_KEY", "homepage": "https://www.agxntsix.ai"}}

🆘 Freshdesk

Freshdesk helpdesk — manage tickets, contacts, companies, and agents via REST API

Requirements

Quick Start

# List tickets
python3 {{baseDir}}/scripts/freshdesk.py tickets --filter <value> --email <value>

# Get ticket
python3 {{baseDir}}/scripts/freshdesk.py ticket-get id <value>

# Create ticket
python3 {{baseDir}}/scripts/freshdesk.py ticket-create --subject <value> --description <value> --email <value> --priority <value> --status <value>

# Update ticket
python3 {{baseDir}}/scripts/freshdesk.py ticket-update id <value> --status <value> --priority <value>

# Delete ticket
python3 {{baseDir}}/scripts/freshdesk.py ticket-delete id <value>

# Reply to ticket
python3 {{baseDir}}/scripts/freshdesk.py ticket-reply id <value> --body <value>

# Add note
python3 {{baseDir}}/scripts/freshdesk.py ticket-note id <value> --body <value>

# List conversations
python3 {{baseDir}}/scripts/freshdesk.py conversations id <value>

All Commands

Output Format

All commands output JSON by default. Add --human for readable formatted output.

python3 {{baseDir}}/scripts/freshdesk.py <command> --human

Script Reference

Credits

Built by M. Abidi | agxntsix.ai YouTube | GitHub Part of the AgxntSix Skill Suite for OpenClaw agents.

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