---

name: help-and-support description: Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthrough, are getting started for the first time, or need to report a bug or problem. Covers "how do I use this?", "help me get started", "I'm new", "something is broken", "report a bug", "what version is this?". user-invocable: true disable-model-invocation: false allowed-tools: ["Bash(fdx status*)", "Bash(fdx call helpNarrative*)", "Bash(fdx call onboardingAssistant*)", "Bash(fdx call reportIssue*)", "Bash(fdx call getAppVersion*)"]

Help & Support

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.

Help Narrative — Answer Questions

Use when the human has a specific question about how the wallet works:

fdx call helpNarrative --question "<question>"

Parameters

Parameter	Required	Description
--question	Yes	The question to answer
--locale	No	Language/locale preference (e.g. en, zh)
--tone	No	Response tone (e.g. friendly, technical)

Examples

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant — Guide New Users

Use when the human is new or needs a walkthrough of a specific topic:

fdx call onboardingAssistant --question "<question>"

Parameters

Parameter	Required	Description
--question	Yes	The onboarding topic or question
--context	No	Additional context about the user's situation
--locale	No	Language/locale preference
--tone	No	Response tone

Examples

# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"

# With context
fdx call onboardingAssistant \
  --question "How do I start earning yield?" \
  --context "I have USDC on Ethereum"

Report an Issue — Bug Reports

Use when the human encounters a problem:

fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"

Parameters

Parameter	Required	Description
--title	Yes	Short summary of the issue
--description	Yes	Detailed description of what happened
--severity	No	Issue severity (e.g. low, medium, high, critical)
--category	No	Issue category (e.g. bug, feature, question)

Examples

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

fdx call getAppVersion

Useful for including version information in bug reports or verifying compatibility.

Flow for New Users

1. Check current status: fdx status
2. If not authenticated, guide them through authenticate skill
3. Run onboarding: fdx call onboardingAssistant --question "I'm new, what should I do first?"
4. Walk through the response with the human
5. Help them explore: check wallet (wallet-overview skill), fund it (fund-wallet skill)

Flow for Issue Reporting

1. Ask the human to describe the problem
2. Check app version: fdx call getAppVersion
3. Check auth status: fdx status
4. Submit the report: fdx call reportIssue --title "..." --description "..." --severity <level>
5. Confirm to the human that the issue has been reported

Prerequisites

• helpNarrative and onboardingAssistant work even without authentication
• reportIssue requires authentication (fdx status to check, see authenticate skill)