Manage customer expectations, order changes, and post-purchase support for long-lead custom products (engraved necklaces, custom pet portraits, personalized...
A comprehensive AI agent skill for acquiring, onboarding, retaining, and growing customers. Helps customer success teams reduce churn, expand revenue, and tu...
Generates or completes 8D reports (Eight Disciplines) from customer complaint data, with D1–D8 fill-in guidance and a standard template. Supports customer-sp...
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analy...
--- name: persona-customer-support version: 1.0.0 description: "Manage customer support — track tickets, respond, escalate issues." metadata: openclaw: category: "persona" requires:
Build and execute customer retention strategies for a solopreneur business. Use when reducing churn, improving customer lifetime value, building loyalty programs, re-engaging inactive users, or creati
Create detailed customer journey maps analyzing touchpoints, emotions, drop-offs, metrics, and automation opportunities to optimize the entire customer lifec...
Add custom messages to Telegram pairing replies for unapproved users. Insert custom text (e.g., group links, instructions) above the approval command in pairing messages. Use when unpaired Telegram us
Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction
Designs automated order-spec validation and production-stage monitoring for custom garment stores (e.g. bespoke suits, personalized embroidered hoodies). Use...
Designs product option structures and live personalization preview flows for custom gift stores (e.g. engraved necklaces, photo prints). Use when the user me...
Analyze top 3 competitors for unhappy customers, pricing gaps, churn signals, and niches to generate AI-driven steal strategies and personalized competitor d...
Lead customer success with retention strategies, health scoring, expansion revenue, and lifecycle management.
Automatically build and deploy a custom AI chatbot in 15 minutes by scraping any business website to create knowledge bases, FAQs, conversation flows, and le...
客服回复模板。售前咨询、售后处理、退换货、投诉回复、好评引导、升级处理、行业FAQ、满意度挽回。Customer service reply templates for pre-sale, after-sale, ret
Complete Windows setup guide for Ollama: installation, CORS header fix for web apps, custom model creation with Modelfiles, and integration with desktop AI t...
Build AI-powered customer service knowledge bases by extracting FAQs from documents or websites, enabling automated replies and multi-format exports.
Enterprise-grade customer support system: ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention. Turns your AI agent into a support te
Complete customer success, retention, and expansion revenue system. Use for churn prevention, health scoring, onboarding optimization, QBR preparation, expan...
Build and run a world-class customer support operation — from ticket management to team scaling. Complete methodology with templates, scoring systems, and au...